From $15 per agent a month, billed annually

Live chat for online shops.

Answer the question that stands between a shopper and the order, while they’re still on the page.

Rachel Lim’s details as the agent sees them: Petaling Jaya, a cart value of S$184.00, and the pages she visited, ending on Checkout, where she is now.

Answer the question that stands between them and the order

Delivery times, sizes, stock, returns. A quick answer in the chat keeps the buyer on the page and moving to checkout.

See the team inbox
The saved replies picker, opened by typing # in the message box, listing saved answers for greetings, refunds and shipping.

Say hello before they leave

A friendly greeting opens on the page, in your colours and your words. The visitor answers if they want to, and the chat lands in your inbox.

See the chat window
A greeting from Maya Chen of Northwind Outfitters, with Chat now and Just browsing buttons.

Never lose a message, even after hours

When nobody’s online, visitors leave a message and their email. It reaches your team, so you can reply in the morning.

See the chat window
The chat window when nobody is online: “We’re away right now” and a form for name, email and message.