From $15 per agent a month, billed annually
Talk to visitors while they’re still deciding.
Put a chat on every page of your website. See who’s browsing, say hello first, and answer from one shared inbox before they close the tab.
Every chat in one inbox
Chats land in one list and go to whoever is free. Open one and you see the visitor typing, with an AI draft ready to edit and send.
See the team inbox- SASiti AminahCan I return the jacket?Typing1m
- NRNadia RahmanRidgeline 38L by Friday?Answered2m
- KWKenji WatanabeDo you ship to Osaka?Waiting3m
- LBLiam ByrneSize guide for bootsWaiting5m
- AHArif HakimOrder 4471 not here yetAnswered7m
- TNThu NguyenGift wrap at checkout?Answered9m
- RPRavi PillaiBulk price for 20 tentsWaiting12m
- JLJoy LimChange my addressAnswered15m
- BSBudi SantosoPay by bank transfer?Answered18m
- EMElla MorrisStove fuel in stock?Answered21m
Most visitors leave without a word.
They had a question, nobody was there, so they closed the tab. A chat on every page gives them someone to ask.
Notice who is interested
The visitor on the size guide for the third time.
Say hello first
A greeting opens on the page they are reading.
Answer while they decide
The reply lands before they reach for the back button.
Features for every chat. Who is browsing, and what to say next.
Shows who is on your website
Each visitor with the page they are reading, their city and how long they have stayed.
- Osaka, on /checkoutThird visit this week, cart openStart chat
- Sydney, on /boots/size-guideCame from a search for hiking boots
- Chennai, on /tentsFive product pages so far
Opens the chat with a hello
A greeting opens in your colour and your words. If they answer, the chat lands in your inbox.
Rings for every new chat
A sound and a desktop alert for each new chat, transfer and message, so nobody waits.
- Sound for a new chatPlays until someone opens it
- Desktop alertAlso when the tab is in the back
- Count on the browser tabUnread chats, in the tab title
- Sound for transfersWhen a teammate passes a chat
- New chat from JakartaSiti asks about a returnOpen
Inserts a saved chat reply
Type # in the composer and pick an answer your team wrote once, like delivery times to Osaka.
Live on your site in three steps
-
Paste one line into your website
Copy the snippet from your dashboard into the page footer. The chat shows up on every page.
HTMLfooter.html1 line<!-- site footer --> <p>Free delivery over RM 150</p> <script src="https://cdn.mlive.chat/widget.js" async></script> </body>The chat loads after your page. -
Invite your team
Send invites by email. Each agent gets their own sign-in and a limit on chats at once.
Your team- Invite Wei Ling Tan as admin
- Invite Arif Hakim as agent
- Invite Grace Lim to Sales
- Set 6 chats at once per agent
-
Answer your first chat
A visitor opens the chat in the corner of the page. You answer from the inbox, in any browser.
Wei LingOnlineToday, 11:15Do you have the stove fuel in stock?We do: 12 cans of the 230 g size. Want me to hold two for you?Write a message
Works on the website you already have
One line of code adds the chat to any site. Shopify, WordPress, Wix, Squarespace and Webflow each have a step-by-step guide.
Your pages stay fast: the chat weighs about 23 kB and loads after the page.
See the install guides
ShopifyAdd it from the theme editorGuide
WordPressPaste it in the footerGuide
WixCustom code, all pagesGuide
SquarespaceCode injection, footerGuide
WebflowSite settings, footer codeGuide
HTMLAny other siteGuide
Pricing and questions
From $15 per agent a month, billed annually. Every account starts with a 14-day free trial, no card needed.
- Wei Ling Tan, admin
- Arif Hakim, agent
- Grace Lim, agent
How is mlivechat priced?
Per agent, from $15 a month billed annually, or $19 billed monthly. Visitors and chats are not counted.
Do I need a developer to install the chat?
No. Paste one line into your site, or follow the guide for your platform.
What does the sneak peek show in a chat?
You see what a visitor is typing before they press send, so your answer is ready sooner.
Does the AI send chat replies by itself?
No. It drafts a reply in your composer. You read it, change it if you like, and send it.
Can one person run the chat alone?
Yes. Answer from the same browser tab you run the shop from, then add agents when you need them.